SP Sysnet: it solutions company Hongkong

SP Sysnet addresses your IT support concerns in the following ways:

Past Experience: SP Sysnet has been in existence for nearly 10 years, and we know the Infrastructure space quite well by working with various SMEs and Enterprises
Learning organization: Operational issues are bound to happen. Our ‘Lessons Learnt’ sessions captures, documents and communicates these lessons to the support team, and have measurement protocols in place to prevent or minimize issues in the future
Best Practices: SP Sysnet employs industry best practices (ITIL, COBIT etc) wherever applicable
Risk &Reward based SLA: We understand you are taking a risk with us. We understand your concerns. In order to alleviate your concerns, we are open to Risk Vs Reward based SLA terms
Progressive Savings: Our support service is fine tuned to offer gradual reduction in support issues by means of service automation that leads to reduction in support personnel. Yes, we disrupt our own business, but that’s the only way we can serve you and seek for more opportunities to serve you

SP Sysnet